Refund Policy
We'd rather you were sure before you pay — that's what the free trial is for.
All sales are final. CamHeard gives you 14 days of the full app for free before you spend a cent — please use them. Refunds are issued only where required by law.
01Try before you buy — properly
Every download starts with a 14-day trial of the complete app: full sync engine, unlimited clips, every export. After the trial, CamHeard stays free forever for projects up to 20 clips. That is more than enough to confirm it works with your cameras, recorders, and editor on real jobs before paying. Needed more time to evaluate? Email us — we extend trials.
02Why sales are final
A sync tool delivers its full value the moment your footage is aligned and exported. Because everything a licence unlocks can be tested during the free trial, we don't offer change-of-mind refunds after purchase.
03Your statutory rights
Nothing in this policy limits rights that consumer law in your country grants you and that cannot be waived. Orders are processed by Paddle.com, our Merchant of Record; where applicable law requires a refund, Paddle will honour it. Duplicate purchases and billing errors are, of course, always corrected — just write to us.
04Contact
Anything unclear, or a problem with your order? Email support@camheard.com and we'll sort it out — Dmytro Havrylenko, Ukraine.